Frequently asked questions.

Browse the shop, choose a unit, and check out directly — no quote call required for standard orders. Delivery cost is calculated automatically based on your zip code before you pay.

Major credit and debit cards through our secure checkout. ACH and wire transfer are available for bulk orders — see our Payment Policy for details.

Listed prices exclude tax. Applicable sales tax is calculated at checkout based on your delivery address — see our Sales Tax Policy for details, including tax-exempt purchases.

Yes. For multi-unit or bulk orders, request a quote so we can coordinate pricing and delivery scheduling across all units.

Most containers are delivered by tilt-bed (roll-off) truck. Crane or chassis-drop delivery may be available in some areas — see our Shipping Policy for what each method requires on your end.

A flat, stable, accessible surface, plus clearance for a tractor-trailer and, for tilt-bed delivery, room behind the drop point. Full details are in our Buyer's Guide site checklist.

In-stock units typically ship within a few business days of payment; exact timing depends on carrier availability and your location. Your order confirmation will include an estimated window.

Someone authorized to accept delivery should be present or reachable, since the delivery receipt needs to be signed and any damage noted at that time.

Cargo Worthy units are certified for active freight use with less cosmetic wear; Wind & Water Tight units are sealed and usable but show more visible wear. Full definitions are in our Buyer's Guide.

Note any damage on the carrier's delivery paperwork before signing, then contact us with photos within the window stated in our Refund & Returns Policy so we can file a claim.

Because of return freight costs, returns after delivery are limited to units that are materially different from their listing. See our Refund & Returns Policy for eligibility and how to request one.

Yes — orders cancelled before dispatch are eligible for a full refund. Once a unit ships, standard return terms apply.

Yes — for multi-unit or recurring orders, request a bulk quote and we'll coordinate pricing, invoicing, and delivery scheduling directly.

Yes — submit a valid certificate for your state before ordering, as described in our Sales Tax Policy, and we'll apply the exemption to your order.

Use the Contact page, or email [SUPPORT EMAIL] directly — we typically respond within one business day.